Questions & Answers
1. What types of products do you sell?
We specialize in card games, board games, and toys for all ages. From strategy games to party classics, we hand-pick every item to ensure fun and quality.
3. How long will my order take to arrive?
Our shipping method is Express Shipping (1 to 2 business days). Please refer to our Shipping Policy for more details on shipping methods, processing times, and costs.
5. What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and other secure payment options.
7. How do I contact customer support?
📧 Email: support@pokemonfdert.co.uk
đź“ž Phone: +447361213765
🏢 Address: 8 Hunley Cl, Brotton, Saltburn-by-the-Sea TS12 2UQ UK
2. Do you offer free shipping?
Yes! We offer free shipping on all orders across the UK — no minimum spend required.
4. Can I track my order?
Yes, once your order has shipped, you’ll receive an email with tracking information so you can follow its journey to your door.
6. What is your return policy?
If you're not satisfied with your purchase, you can return it within  30 days of delivery. Items must be unused and in original packaging. Please contact us before returning any items.
8. Do you ship internationally?
Currently, we ship within the US only. We’re working on expanding our service, so stay tuned!